Clear answers from your local locksmith
Find practical answers about emergency door opening, prices, payment methods, damaged locks, key problems and security work from Affix Pro Locksmith in Dagenham.
Helpful locksmith adviceCommon locksmith questions
Select a question to reveal the answer. If your situation is different, call us and explain what has happened.
Do I need to provide documentation for emergency door opening?
For your safety and in compliance with legal requirements, it is essential to present a valid form of identification to confirm your right to access the property. Providing details such as the number of rooms in the property or descriptions of furniture and belongings cannot be accepted as proof of ownership or residency.
What are your payment terms?
We accept payments in cash, by card, through bank transfers, or over the phone. A receipt will be provided via SMS or email.
How much do your services cost?
Costs vary depending on the service required. We believe in transparent pricing, so please give us a call for a clear and upfront quote.
I've experienced a break-in. Can you repair or replace the damaged locks?
Yes, security after a break-in is crucial. We can repair or replace damaged locks and offer enhanced security solutions to help prevent future incidents.
Can you provide locks that work with the same key?
Yes, this is known as “keying alike.” We can set up multiple locks to operate with a single key for your convenience.
What should I do if my key is sticking or difficult to turn in the lock?
Avoid forcing the key as it could break. The problem might be caused by a misaligned latch, dirt inside the lock, or a worn key. Contact us so we can diagnose and resolve the issue.
What's the difference between rekeying and changing a lock?
Rekeying changes the internal components so the lock works with a new key while the external hardware remains the same. Changing a lock replaces the entire lock hardware. One option may be more suitable depending on your needs.
How do I know I can trust your locksmiths at my property?
Our locksmiths are certified and background-checked for your peace of mind. We prioritise the safety and trust of our clients.
A few details help us understand the job
When you contact us, explain the type of door or lock, what has happened and where the property is located. Photographs can also be useful for planned work.
- Your location or full postcode
- The type of lock or door, if known
- Whether access is currently possible
- Any visible damage to the lock or door
Available for emergency and scheduled work
Call us to discuss the problem, confirm coverage and arrange the appropriate locksmith service.